RESTORATION MANAGEMENT, WITHOUT THE HEADACHE.

We Coordinate. We Manage. We Deliver.

When property damage occurs, managing the restoration process can quickly become complicated.

Multiple trades. Multiple contractors. Multiple reports. Multiple invoices. And a client who simply wants their property restored.

That’s where we come in.

We provide professional restoration contractor management and project coordination services, taking control of the restoration process from initial emergency response through to project completion.

Rather than carrying out every restoration trade ourselves, we manage the right contractors for the job, coordinate their work, monitor progress and keep all stakeholders informed.

ONE POINT OF CONTACT. ONE COORDINATED RESTORATION PROCESS.

WE MANAGE THE RESTORATION PROCESS FROM START TO FINISH.

Our role is to take the complexity out of property restoration.

From the moment a loss is reported, we can coordinate the appropriate response, engage qualified specialist contractors, establish the scope of works and oversee the project through to completion.

Our management services can include:

• Emergency restoration

• Contractor engagement and allocation

• Initial property assessment and scope

• Moisture, water and damage assessment

• Fire and smoke restoration

• Mould remediation

• Specialist cleaning

• Structural drying

• Carpet and flooring contractor

• Contents pack-out and storage

• Building and repair contractor management

• Specialist remediation

• Sewage and contamination cleanup

• Trauma and biohazard remediation

• Deceased estate and hoarding cleanup

• Test and tag

• Odour treatment and remediation

• Final cleaning and handover

THE RIGHT CONTRACTOR. THE RIGHT TIME. THE RIGHT OUTCOME.

Restoration projects often require multiple specialists working together.

Our job is to make sure they do.

We coordinate contractors according to the requirements of each project, ensuring the appropriate trades are engaged, scheduled and managed throughout the restoration lifecycle.

Whether a property requires water extraction, structural drying, mould remediation, demolition, building repairs, flooring, specialist cleaning or final presentation, we coordinate the contractors required to move the project forward.

You don't have to chase the contractors.

We do.

FROM EMERGENCY RESPONSE TO FINAL HANDOVER.

A restoration project doesn't end when the initial damage has been cleaned up.

There may be drying, demolition, remediation, repairs, flooring, painting, cleaning and numerous other stages before a property is ready to return to normal.

We oversee the process and coordinate the different stages so that nothing gets lost between contractors.

Our management process:

01 — APPOINTMENT

We receive the loss notification and establish the immediate requirements.

02 — ASSESS

We coordinate the appropriate inspection, assessment and reporting to understand the extent of the damage.

03 — SCOPE

We help establish the required restoration, remediation and repair scope.

04 — ENGAGE

We source and coordinate the appropriate specialist contractors for the works required.

05 — MANAGE

We coordinate scheduling, access, communication, site activities and contractor progress.

06 — MONITOR

We monitor the project, identify issues and keep stakeholders informed as the works progress.

07 — COMPLETE

We coordinate final works, cleaning, documentation and handover to bring the restoration project to completion.

A SINGLE POINT OF CONTACT FOR COMPLEX LOSSES.

Managing a property loss shouldn't mean managing ten different contractors.

Our contractor management model provides clients with a central point of coordination, helping streamline communication between property owners, occupants, insurers, loss adjusters, property managers, builders and specialist contractors.

We help keep everyone working toward the same objective:

Get the property restored properly, efficiently and with as little disruption as possible.

BUILT AROUND ACCOUNTABILITY.

We understand that restoration projects can involve significant costs, tight timeframes and multiple stakeholders.

That's why our focus is on coordination, communication, documentation and accountability throughout the project.

We can help manage:

• Contractor scheduling

• Site access

• Project communication

• Scope coordination

• Progress monitoring

• Variation coordination

• Stakeholder updates

• Contractor reporting

• Documentation

• Completion inspections

• Final cleaning

• Handover

Our goal is to make the restoration process easier to manage and easier to understand.

COMPLEX PROPERTY DAMAGE REQUIRES COORDINATED MANAGEMENT.

Water. Fire. Mould. Storm. Sewage. Contamination. Vandalism. Trauma. Major catastrophe.

Whatever the loss, the restoration process can involve numerous specialist contractors and trades.

You don't need to manage them all yourself.

We coordinate the restoration network, manage the moving parts and keep the project progressing.

YOUR PROPERTY. YOUR CLIENT. OUR MANAGEMENT.

Whether you're an insurer, loss adjuster, strata manager, property manager, builder, landlord, commercial property owner or facility manager, we provide the coordination and oversight needed to keep restoration projects moving.

LESS CHASING. LESS CONFUSION. MORE CONTROL.

Restoration Contractor Management & Project Coordination

ONE CALL. ONE POINT OF CONTACT. COMPLETE RESTORATION MANAGEMENT.

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